Indigo Holistics Privacy Policy (Last Updates April 21st 2019)
WHO IS COLLECTING MY DATA? This Privacy Statement explains how Indigo Holistics will process your personal and health information in accordance with the General Data Protection Regulation 2016 (GDPR) which came into effect in May 2018, replacing the existing data protection framework under the EU Data Protection Directive.
PRIVATE PRACTICES AND DIRECT MARKETING We will never use your data for direct marketing purposes without your consent. At any time you may opt out (i.e. refuse the use of your personal data), including at the time the data is collected, or on every subsequent marketing message. Unsubscribing will always be free of charge and fully respected. It should be noted that other methods of communication (confirmation of appointments or reminders, etc.) do not fall under “direct marketing”, however consent will still be collected for this.
WHAT TYPE OF DATA IS COLLECTED? Indigo Holistics complies with the EU Data Protection Directive 95/46/EC as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. Indigo Holistics has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement. We collect two types of data: personal data, and sensitive personal data. Personal data can be used to identify, or contact you and may include: your name, address, date of birth, telephone number, and email address. This will only be collected if you voluntarily submit it to us. Sensitive personal data is relating to your health, and is collected for the purposes of assessment, treatment or advice, and is necessary to be obtained in order to provide the most accurate service for you.
WHAT IS MY DATA BEING USED FOR? When you contact Indigo Holistics to avail of any of our services, including but not limited to:
  • Massage
  • Aromatherapy
  • Facial Treatments

  • Relax Kids Classes
  • We will ask you to provide, either by phone or electronic means, your name, telephone number and/or email address. This information provided will be used by Indigo Holistics to:
  • verify your identity
  • provide you with the service you have requested
  • respond to your inquiries or provide customer support
  • create your file and book your appointment(s)
  • send updates regarding your appointments
  • contact you in the case of a data breach
  • provide you with advice, dependant on the information you have given
  • seek feedback for ongoing service improvements
  • communicate with you regarding other Indigo Holistics products and
    services
When you attend Indigo Holistics you will be asked to provide further sensitive data to allow your service provider to:
perform a consultation identify if any contraindications to treatment exist provide you with appropriate treatment and/or advice
Indigo Holistics uses an online booking system. Therefore, your appointment and service type will be visible to Indigo Holistics staff. Indigo Holistics will never share your personal information with any other third party without your consent unless required to do so by law.
WHAT HAPPENS TO MY DATA? All of your personal and health data is stored securely in an electronic format. All electronic communications are hosted within platforms which are password protected. Consultation forms are securely stored in a locked cabinet on site.
WHO HAS ACCESS TO MY DATA? Access to all clients personal data is restricted to Indigo Holistics. We will only disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirements.
HOW LONG IS MY DATA HELD FOR? Your data will be held by Indigo Holistics as long as is legally required. In the case of consultation forms, we are required for insurance purposed to retain all records for a minimum of seven years from the date of last treatment.
WHAT ARE MY RIGHTS? You can contact us at any time to: Request personal or sensitive personal data about yourself Correct any information if it is incomplete or misleading Withdraw your consent regarding the processing of your data at any time Review our Data Protection Policy Ask any questions about your data Any request should be put in writing and will be responded to, by us within 30 days. Please contact us by email at indigocath@mac.com
UPDATES TO THIS PRIVACY STATEMENT We may change this privacy statement, however, the “last updated” date will always be listed at the top of this page. Any changes will be effective immediately.